The Designer Glasses Company is primarily on online retailer and the best way to contact us is via email
We can be called on our customer services number below however we do prioritise electronic communication. If we cannot answer your call please leave a message and we will contact you within 60 minutes during office hours. Please leave details of your enquiry along with your number.
Telephone Helpline and normal office hours
0333 301 20 20
Available 9am-5.00pm Monday- Friday.
Our telephone help desk is closed over the weekend. If you would like to leave a message we will respond to the query the next working day.
Available from 9.30am-5pm. Please note, outside of these hours email assistance is available for sales advice and advice on placing a new order only. Outside of office hours we cannot access customer details so enquiries on order status etc will be replied to on the next business day. Order status can also be checked by logging into your account online.